Last Updated: 28 July 2025
This Privacy Policy describes how Chic Satchel (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.chicsatchel.store (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you, the user of the Services, whether you are a customer, website visitor, or any individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we update this Privacy Policy, we will post the revised version on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect varies depending on how you interact with us. In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve our Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect:
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact Details: Your name, address, phone number, and email.
- Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: Your username, password, security questions, and other information used for account security purposes.
- Customer Support Information: The information you choose to include in communications with us, such as when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:
- Information about how you access and use our Site and your account.
- Device information, browser information, and network connection information.
- Your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as WordPress.
- Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See the section below titled “Third Party Websites and Links.”
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications to you related to your account, purchases, returns, exchanges, or other transactions, manage your account, arrange for shipping, facilitate returns and exchanges, and provide other features and functionalities related to your account.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as:
- Sending marketing, advertising, and promotional communications by email, text message, or postal mail.
- Showing you advertisements for products or services, including using your personal information to tailor advertisements and improve the Services.
Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement
We use your personal information to provide customer support and improve our Services. This is done in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with WordPress, see our WordPress Cookie Policy.
We use Cookies to power and improve our Site and Services (including to remember your actions and preferences), run analytics, and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products, and advertisements on our Site and other websites.
You can choose to set your browser to remove or reject Cookies, but please note that doing so can affect your user experience and may cause some Services to work incorrectly or no longer be available.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. These circumstances may include:
- With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide services and advertise to you.
- When you direct or request us to disclose certain information, such as when using social media widgets or login integrations, with your consent.
- With our affiliates or within our corporate group in our legitimate interests to run a successful business.
- In connection with business transactions such as a merger or bankruptcy, to comply with legal obligations, to enforce terms of service, or to protect or defend the Services, our rights, and the rights of our users.
We do not use or disclose sensitive personal information without your consent or for purposes that infer characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites or platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy policies and other terms. We are not responsible for the privacy or security of such sites, and we do not guarantee the accuracy, completeness, or reliability of information on these sites.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
Security and Retention of Your Information
While no security measures are perfect or impenetrable, we take appropriate security measures to protect your personal information. We cannot guarantee “perfect security,” and any information you send to us may not be secure while in transit. We recommend that you avoid using insecure channels to communicate sensitive or confidential information.
We retain personal information as long as necessary to fulfill our business purposes, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on where you live, you may have rights concerning your personal information, including:
- Right to Access: You may have the right to request access to the personal information we hold about you.
- Right to Delete: You may request that we delete personal information we maintain about you.
- Right to Correct: You may request that we correct any inaccurate personal information.
- Right of Portability: You may request a copy of your personal information and ask us to transfer it to another party.
- Restriction of Processing: You may request us to restrict the processing of your personal information.
- Withdrawal of Consent: If we process your information based on consent, you may withdraw that consent at any time.
You may exercise these rights by contacting us through the methods provided below.
Complaints
If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision by contacting us or lodging a complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside your country of residence. If we transfer your personal information out of Europe, we will rely on mechanisms such as the European Commission’s Standard Contractual Clauses to ensure your data is protected.
Contact
For questions or concerns regarding our privacy practices, or to exercise any rights available to you, please contact us at:
Contact Information
Business Name: Chic Satchel
Email: support@chicsatchel.store
Chat Support: 24/7
Number: +1 (224) 393-4099
Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)
Business Address: 3311 W Alabama St, Houston, TX 77098, USA