At Chic Satchel, we prioritize your security and aim to provide a seamless and hassle-free shopping experience. By making a purchase on our website, you accept the following payment terms, which are designed to ensure both safety and ease throughout the payment process.

Secure Checkout

Your payment security is our top priority at Chic Satchel. We employ the latest industry-standard security measures to protect your payment and personal information during transmission.

• SSL Encryption: All transactions are processed using SSL (Secure Socket Layer) encryption, which protects your personal information while it is being transmitted across the internet.
• Tokenization: We use tokenization technology, which replaces sensitive payment information with a distinct, non-sensitive identifier. This adds an additional layer of security to every transaction.
• PCI-DSS Compliance: Our payment processing partners comply with the PCI-DSS (Payment Card Industry Data Security Standard), ensuring that all payment transactions are handled according to the strictest security guidelines.
• No Data Retention: For your protection, we never store your credit card information on our servers. This minimizes the risk of unauthorized access to your data.

Accepted Payment Methods

We aim to provide a variety of convenient and secure payment options to our customers. Currently, we accept the following payment methods:

• Visa
• Mastercard
• American Express
• JCB
• Diners Club
• Discover

All payments are processed securely through trusted payment gateways, ensuring the highest level of security and privacy for all transactions.

Currency Information

All transactions on Chic Satchel are processed in United States Dollars (USD). If you are located outside the United States, your payment method will be automatically converted to USD, and the exchange rate applicable to your transaction will be set by your payment provider or card issuer.

Order Confirmation

Once your purchase has been successfully completed, you will receive an order confirmation email containing all the details of your transaction. This email will include:

• Order Number
• Transaction Amount
• Payment Method Used
• Shipping Information

Please check your spam or junk mail folder if you do not see the confirmation email in your inbox. If you still haven’t received it after a few minutes, feel free to reach out to our customer support team at support@chicsatchel.store for assistance.

Troubleshooting Payment Issues

If you encounter any issues while completing your purchase, we recommend trying the following:

1. Verify Payment Information: Double-check that your credit card details, including the card number, billing address, CVV code, and expiration date, are correct.
2. Card Authorization: Ensure that your card is approved for international and online purchases. Additionally, verify that there are sufficient funds available.
3. Bank Restrictions: Contact your bank to ensure that your card is not blocked or restricted for online or international transactions.
4. Clear Browser Cache: If you are having trouble with the checkout page, try using a different device, clearing the cache on your browser, or using private or incognito mode.
5. Try Another Payment Method: If the issue persists, try using an alternative payment method, such as PayPal, Google Pay, or another credit card.

If you continue to face difficulties, please reach out to our customer support team at support@chicsatchel.store, and we will assist you promptly.

Policy Updates

This Payment Policy may be updated or modified at any time by Chic Satchel without prior notice. We reserve the right to make adjustments to payment methods, security procedures, or transaction processes as needed to improve the customer experience and enhance security.

We recommend that you review this page periodically to stay informed about any changes. By continuing to use the website, you acknowledge and accept any updates or modifications made to this policy.

Need Assistance?

If you have any questions or concerns about payments, please don’t hesitate to contact our customer support team at support@chicsatchel.store. We are here to help with any payment-related issues, including order processing or troubleshooting.

Contact Details

For further assistance, you can reach us at:

• Email: support@chicsatchel.store
• Customer Support: We are available Monday to Friday from 9:00 AM to 5:00 PM (EST) to address your concerns.

This Payment Policy ensures a secure and smooth transaction process for our customers. Should you need any clarification or face any challenges during checkout, we are always here to support you.

Contact Information

Business Name: Chic Satchel

Email: support@chicsatchel.store

Chat Support: 24/7

Number: +1 (224) 393-4099

Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)

Business Address: 3311 W Alabama St, Houston, TX 77098, USA